Gary
Glissman, RN, BS, who has logged more than 25 years in the home
care trenches and is currently a information systems manager of
I-trax Health
Management Solutions, Inc., a disease management firm, addresses
the obesity and technology challenge before us...and touches on
these questions:
- Do you
think working with the obese population in usual home healthcare
programs is do-able?
- What about
if a home care agency already has started a tele-monitoring
program-- do you think it's much of a stretch to use some of
the same tools (weight scale, telephone, diet planners, etc.)
for an obese or more likely co-morbid patient population?
- What types
of patients do you think are more likely to succeed in losing
weight (or otherwise doing more self management) with more frequent
contact?
1.
Working with home healthcare patients and managing obesity.
There's
no question that targeting obesity in the plan of care for existing
HH patients would produce results, for a number of reasons:
- Patients
are being monitored for change and improvement
- They are
more likely to respond to professional guidance and intervention
- Their
daily activities (eating and exercise) can be more closely managed/guided
- There
is an opportunity to develop a comprehensive plan with input
from a physician, dietician, social worker, nursing and PT that
would be very specific to the patient's situation and needs
- It could
allow for daily contact/reinforcement to follow a plan (especially
if telehealth services were available)
- Timely
changes in the plan could be introduced if improvements were
not occurring.
That's
the positive side. The challenges with making this happen are also
an issue:
- HHA's
are under severe pressure to treat, train and transition the
most obvious conditions that qualify the patient for home care.
Obesity is seldom (probably never) identified as the primary
or even secondary problem. Therefore, little if any attention
is given to it.
- Agencies
are not reimbursed for providing comprehensive treatment plans,
therefore asking for nutrition consults, PT services or even
physician input rarely happens.
- The patient
is not motivated to address obesity issues, and may not feel
this is the right time to begin a weight loss program. They
may feel overwhelmed with information and priorities.
- Agencies
may be limiting their patient contact to personal intermittent
visits, and are only treating the primary problem (even though
it may often be the result of a chronic obesity cause).
In
general, the existing home care population would be excellent candidates
for a telehealth obesity program, but it would require a paradigm
shift in thinking by agencies, physicians and insurance plans. The
key here is education, discussion and commitment on the part of
all involved. If an agency were already using telehealth services,
I would think it would be much easier to initiate an effective tele-obesity
program....the tools are there, they just need to expand their use
to this area of concern.
2.
More contact with individuals and the value of telehealth interventions
Existing
research and experience clearly demonstrates that positive outcomes
are often directly linked to the frequency and quality of personal
contact. The benefits of this have been well documented in numerous
studies involving more traditional telehealth disease management
programs. In the area of obesity treatment, frequent contact has
been a hallmark of some of the commercial weight loss programs (Jenny
Craig, Weight Watchers, etc) where people have an opportunity to
share their challenges, results and successes with other people
on a scheduled basis. This serves as a continuous motivator for
many individuals, and encourages them to adopt and continue behavior
changes. It also provides an excellent opportunity for ongoing education.
These two factors (education and motivation) are instrumental in
helping people develop and maintain new behaviors.
The
ability to provide frequent contact and dialogue with individuals
without relying on them to commit time and resources to attend meetings
would then intuitively seem to create possibilities of effectively
reaching large numbers of people. Regular phone contact and Internet
communications (daily e-mails, personalized messaging, individually
designed educational materials and other resources) would produce
the ability to reach out to individuals to create an electronic
relationship, and to provide that extra element of education and
motivation that can be so instrumental in the long-term success
of treatment interventions.
3.
Individuals and tele-obesity programs that are more likely to succeed...
With
obesity treatment, it would seem important to establish an initial
plan that is based on an individual's unique situation (age, weight,
activity level, culture, wellness, other health conditions, socioeconomic
factors, motivation, etc). Once that has been identified, a realistic
communication plan designed for that individual could be designed.
This might involve initial daily menus and activity schedules, the
provision of educational materials relative to the person and situation,
daily phone contact for a period of several weeks, and scheduled
weight reports. It could also include motivational videos, conference
calls with other professionals or patients, and a wide variety of
additional materials that would serve as constant encouragement.
The number of creative interventions that would be appropriate in
this type of program is unlimited.
The
characteristics of patients that would likely be successful in a
program of this nature are very diverse. It would be advisable to
have only a few prerequisites initially since patients that may
have "failed" in the past using more traditional techniques
could very well be more successful in a program of this nature.
The ability to engage in telephone discussions and/or access an
Internet connection is really the only criteria necessary. Even
if the patient is cognitively impaired, a dedicated caregiver could
be used to implement a successful program. It would seem reasonable
to begin a program with liberal entrance criteria, and refine future
enrollment based on direct experience.
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